Touch n Go Card

I got back from KL just 2 days ago and arrived after dinner at night. Then I went to my house to collect some letters before heading to my apartment to call it a day. I got a new Zing touch n go card from CIMB that is linked to my credit card. However, there were problems using it as it is not activated yet. For a start, you cannot activate it at the SMART tag lane and need to tap the card at the touch n go paying counter. When you exit, then only the money will be automatically deducted from my credit card. However, my colleague used his touch n go card instead without asking for some details first.