What the Heck! No one picks up telephone at Penang SOCSO

I have paid the worker’s SOCSO company contribution for April 2009 and until today, 12th of May, I have yet to receive a receipt and form for May payment from them. SOCSO stands for Social Security Organisation that was established in Malaysia to make monthly payments to workers becoming disabled in the course of their employment. It is like a form of insurance. Today, I tried to contact the numbers that I have in the SOCSO letterhead and they have changed to a new number that is non-contactable at all and simply send a thank you message and hang up when you select all the options! Even the operator number leads to automatic message with no one to pick up the phone! I don’t know who is the director or head of department for SOCSO but they sure try to find ways to automate their telephone calls with no single person to pick up calls and attend to enquiries. This is surely the ‘makan ular’ (lackadaisical) attitude of the staff who is missing in action! Typical of the Malays who are so lazy, and depend on the UMNO government to take care of their needs to the exclusion of other races. I am still wondering how sincere is the government in advocating 1Malaysia concept.